Contacts
Below you’ll find the key contact details for reaching the Scalo Milano Outlet & More team, along with our dedicated form for submitting enquiries, feedback or suggestions, ensuring attentive and personalised assistance.
Scalo Milano Hub
Scalo Milano Hub is a versatile venue available for corporate events and meetings within the beautiful city outlet, Scalo Milano Outlet & More, located just 15 minutes from the centre of Milan.
Scalo Milano HUB
For other enquiries
Domande Frequenti
Game codes are issued only after purchases of 50€ or more and once you have accumulated at least 101 points, which is the threshold required to reach the Premium level of the I Love Scalo Milano loyalty programme. If your purchase was 50€ or above but you did not receive a code, it is likely that at the time of the transaction you had not yet reached the minimum points threshold required.
You can update the email address linked to your Scalo Milano I Love Card by logging into your Personal Area and selecting the “My Details” section. If you are unable to do this, please contact the Infopoint and provide your current registered email address, the new email address you wish to use, and your Scalo Milano I Love Card number.
To stay up to date with the latest promotions and news from the Village, log in to your Personal Area and check your marketing consent settings in the dedicated section. You can update or modify your preferences at any time.
Your personal data will be processed electronically by Locate District S.p.A., acting as the Data Controller, solely for the purpose of responding to your request for information, suggestions, or reports. Your data will be processed by personnel duly authorised by the Data Controller pursuant to Article 29 of the Regulation and will be retained only for the period necessary to fulfil the stated purpose. The processing of your data is carried out in accordance with Article 6(1)(b) of the GDPR.The data you provide will not, under any circumstances, be disclosed or communicated to third parties, except to the brands operating within our retail centre when necessary to handle your request. Your data will not be transferred outside the European Union.
To exercise the rights granted to you under Articles 15 to 22 of the GDPR, you may contact the Data Controller by writing to Locate District S.p.A., Via Alessandro Manzoni 38, 20121 Milano, Italy, or by contacting the appointed Data Protection Officer (DPO), who is domiciled at the Data Controller’s registered office and can be reached at [email protected]